Independent verification and discrepancy review
Verification records provide an independent reading check. Discrepancies show a difference requiring a decision; accepting or rejecting a discrepancy is not the same as editing the underlying shift or transferring money.
Reviewed 7 October 2026
Who this is for
Managers authorized to record verification or resolve discrepancies.
Before you begin
Bring the physical readings, period, station and supporting explanation. Follow site safety procedures when taking readings.
1Record a verification
- Open Verifications and Record reading. Select the station and opening or closing reading type.
- For a closing reading, select the matching opening record rather than an unrelated period.
- Enter each required nozzle reading in the unit shown. Add notes and provide location information when requested.
- Save and open the verification detail to compare the paired records and the resulting difference.
The comparison uses the correct station and matched observation period.
2Investigate a discrepancy
- Open Discrepancies, filter the relevant status and select a record. Read expected/actual values, type, station and linked operation.
- Check the evidence before deciding: original readings, prices, credit, cash count or stock records as applicable.
- Use the permitted resolution action and enter a clear explanation. Select the status that reflects the investigation, not the one that makes a dashboard look clean.
- Review the history after saving. If the source record itself is wrong, use its separate authorized correction procedure.
The decision has a reason and remains separate from source-data corrections.
A practical example
A closing verification paired with yesterday’s opening instead of this morning’s can compare different periods. Correct the comparison process before interpreting the variance as loss.
If something goes wrong
A discrepancy is still visible after reading its notification
Reading the message does not resolve the record. Complete the actual review action.
Can I deduct the difference from an employee?
The screen records an operational finding. It does not authorize payroll deductions; follow your organization’s review and applicable requirements.
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