Record credit sales and fleet information
Credit fuel is still part of the nozzle’s total volume. The credit sale identifies the debtor and payment treatment; it is not an extra physical delivery. Credit sales require an online connection for a current authorization check.
Reviewed 7 October 2026
Who this is for
Authorized attendants/cashiers and managers involved in credit sales.
Before you begin
Have the correct active shift, client, fuel grade and authorized volume. Verify any vehicle/driver authorization your organization requires.
1Record a credit sale during a shift
- Open the active shift in the mobile app and choose the credit-sale action. Select the actual client and fuel grade.
- Enter litres and any fleet/vehicle, driver, odometer or authorization information requested by the available form. Use the customer’s real reference rather than an invented identifier.
- Review the amount and limit/advance information. Obtain the live system decision before dispensing on credit.
- If blocked, an eligible manager may use a permitted override only with the required justification. Do not work around a block by splitting the sale or choosing another client.
- Confirm once and check the sale on the client/shift history. Reconcile it with the physical volume at shift close without adding it twice.
The authorized sale is linked to the correct shift and debtor.
2Process customer orders
- Open Customer orders if available to your role. Filter by status and inspect client, station, product, quantity and requested date.
- Accept or reject according to the actual agreement; add the required reason/reference where the action asks for it.
- Mark fulfilment only after the physical/customer operation has been completed through the supported workflow. Do not assume an accepted order is already a paid sale.
Order status reflects what happened, separately from fuel receipt and payment records.
A practical example
A 100 L credit sale is included in the shift’s meter difference. It should not be added as another 100 L on top of the meter-derived shift total.
If something goes wrong
No internet at the moment of credit sale
Credit authorization cannot be queued as permission to dispense. Restore connectivity or follow an independently authorized business alternative.
Fleet fields are not displayed
Availability depends on the workflow and configuration. Do not claim that every pump/POS brand or fleet integration is connected automatically.
Open the relevant screen
Sign in with your own account. Your permissions still apply.
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