Close a shift and reconcile cash
Closing combines physical meter readings with payment information. Fuel sold, sales value and cash counted answer different questions. A closed shift does not by itself prove that head office received the cash.
Reviewed 7 October 2026
Who this is for
The shift operator, with supervisor review when required.
Before you begin
Have final totalizers, credit sales, non-cash collections, expenses/remittances relevant to the form, and a physical cash count.
1Record and submit the close
- Open the active shift in the mobile app and choose End shift. Enter the final reading for every nozzle.
- Check the volume and revenue preview against the pump and selling prices. For a lower index, verify the cause and use the declared-rollover or maintenance process; never force the reading upwards.
- Complete the payment breakdown presented. Separate cash, mobile money/card or other non-cash payments, and credit. Do not add credit sales again as cash.
- Enter the physical cash count. Read the expected amount and variance, then provide the required explanation or confirmation for a difference.
- Review all fields and submit once. If queued offline, reconnect and verify the final server status. Otherwise open the closed summary and check every nozzle, totals and cash variance.
The shift is closed with a traceable volume and cash breakdown, or clearly remains pending sync.
2Hand over the result
- Keep the relevant receipts and record references. Tell the supervisor about unexplained differences.
- Use Cash handovers for the transfer of responsibility and the recipient’s acknowledgement. Do not interpret a shift close as a bank deposit.
- Before leaving, check that the next operator can start with the actual closing readings and that pending mobile items are understood.
Operational closure and physical cash custody are both accounted for.
A practical example
500.25 L at 800 FCFA/L is 400,200 FCFA of sales. If 50,000 was authorized credit and 100,000 confirmed non-cash collection, those amounts are not physical cash. Follow the close form’s complete breakdown and actual cash count.
If something goes wrong
The displayed cash differs from my calculation
Check credit, non-cash collections and recorded cash movements without double counting. Document the difference rather than editing a meter to match cash.
I tapped close twice
Inspect the shift status and queue before another attempt. Do not create a replacement shift just to repeat a close.
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